Policy

Returns

No refund on returns store credit will be issued. 

Customer will be responsible for return shipping costs. 

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

 Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us for any return question and for return address at shopessien@gmail.com.

​Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.